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HLT57715 – Diploma of Practice Management

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    IHNA considers you as a ‘domestic’ student if you are an Australian citizen or permanent resident, a New Zealand citizen, or a holder of a permanent humanitarian visa.

  • This course is not accepting international students now!

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HLT57715 Diploma of Practice Management

Introduction

The HLT57715 – Diploma of Practice Management reflects the role of business or practice managers who manage the operation of small to medium sized health practices. This qualification covers the skills and knowledge required to oversee the operations and promotion of medical, dental and health practices.

You will gain knowledge on how to lead personnel, accomplish organisational objectives, minimise risk, put infection control procedures into practise, and—most importantly—provide patients with excellent care.

Once completed, the Diploma in Practice Management will give you the knowledge and abilities needed to support a company’s strategic direction and ensure efficient everyday operations.

By handling all administrative procedures in various healthcare institutions, you can work as a Practice Manager or Health Administration Manager and ensure that the quality of patient care.

The aim of the course is to produce highly skilled, competent, confident, critically thinking Practice Managers with a nationally accredited qualification in order to practice in a variety of health practice areas including medical, dental, chiropractic, podiatry, rehabilitation, community, mental health or aged care settings in Australia.

The healthcare sector is dynamic and challenging, and healthcare administrative professionals must be sharp-thinking, flexible and adaptive. This course teaches the necessary skills and critical core competencies such as communication, leadership, professionalism, knowledge, and business skills.

Course Start Dates

08
July
2024
09
September
2024
04
November
2024

Course Details

Amount of Training:  876 Hours
AQF Level: 5
Course Delivery:  Blended
Campuses:  Melbourne, Sydney, Perth, Brisbane
Organisation delivering the program : Institute of Health and Nursing Australia (RTO ID: 21985)
Organisation issuing certification : Institute of Health and Nursing Australia (RTO ID: 21985)

The RTO doesn’t guarantee the successful completion of training by the learner. Job placement is not guaranteed after completion, but job assistance will be provided.

IHNA Policies, Procedures & Forms
Check this course currency on the National Register of VET
Accreditation
HLT57715 Diploma of Practice Management
Funding

This training is delivered with Western Australian and Commonwealth Government Funding

HLT47315 – Certificate IV in Health Administration
  • Amount of Training is 876 Hours
  • Blended
  • Available to domestic and international students

15 units are required for the award for this qualification including:

  • 10 core units
  • 5 elective units
Unit Code Unit Title
CHCDIV001 Work with diverse people
HLTWHS004 Manage work health and safety
HLTADM004 Manage health billing and accounting system
BSBWOR502 Lead and manage team effectiveness
HLTINF007 Implement and monitor infection prevention control policies and procedures
BSBMED301 Interpret and apply medical terminology appropriately
CHCPRP003 Reflect on and improve own professional practice
CHCLEG003 Manage legal and ethical compliance
BSBRSK501 Manage risk
BSBCUS501 Manage quality customer service
BSBADM502 Manage meetings
BSBMGT516 Facilitate continuous improvement
BSBFIM501 Manage budgets and financial plans
BSBMGT502 Manage people performance
BSBINM501 Manage an information or knowledge management system

After the successful completion of the program the candidates may gain employment as Practice Managers in such settings as Medical Centre’s, Dental Clinics, Chiropractic Clinics, Podiatry Clinics, Kindergartens, Maternal Health Care Centre’s, and other community Health Care settings. Occupational titles may include:

  • Practice Manager
  • Business Manager
  • Assistant Practice Manager
  • Facility Manager
  • Head of Practice
  • Medical Practice Manager
  • Senior Ward Clerk
  • Service Manager

The total tuition cost for domestic students for the HLT57715 – Diploma of Practice Management is:

State Funding
Victoria Check with us for Domestic Scholarships
VET Student Loan is Available for Eligible Students.*
Western Australia If the student is eligible for Government funding, student pays: $3,722.97*
VET Student Loan is Available for Eligible Students.*
New South Wales Check with us for Domestic Scholarships
VET Student Loan is Available for Eligible Students.*

*This training is delivered with Western Australian and Commonwealth Government Funding

*The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees

*Over 50 years of age? Speak to our team to avail 50% course fee scholarship.

*To know more about the VET Student Loan, click here.

Attention Students!

We would like to inform you about a recent surge in cyber scams. Your security is of utmost importance to us, and we want to ensure that you stay safe from potential threats.

Scammers have been employing sophisticated tactics to deceive individuals and steal sensitive information. It’s essential to be vigilant and cautious when dealing with online communications and transactions.

For IHNA’s students, it’s good to know that IHNA’s bank account details are not shared through email. Instead, the information is accessible through the secure Student Hub under Student Invoice & Payment. This method ensures that only authorised users with secure login credentials can access and view the information.

Additionally, making payments through the IHNA website provides another secure option for transactions, ensuring that personal and financial details are handled in a safe and protected environment.

For any questions or concerns related to payments or account details, students should reach out to IHNA directly through official contact channels (accounts@ihna.edu.au) to ensure the highest level of security and privacy.

Blended Delivery

The amount of training that will be provided as a base line includes:

  • 574 hours of theory and lecture delivery
  • 112 hours of other supervised instruction (SBA)
  • 174 hours of structured unsupervised learning (structured interactive learning)
  • 16 hours of work placement

This provides a total of 876 hours in total 52 weeks with 36 weeks of course delivery and 16 weeks of holiday period. Students will do minimum of 10 hours of self-paced training in each week. So, volume of training will be 1236 hours for this course. Overall, students have a duration of 52 weeks to complete the qualification. Extensions are available to students who have been progressing but unable to complete within the set duration. Students should apply formally, in writing, to their facilitator for an extension. 20 hours per week will be delivered through synchronised Online learning which includes on- campus simulation based training and Professional experience placement. Besides the above structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.

There are no pre-requisites or any other training package entry requirements for this course. IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

IHNA Admission requirements

  • Successful completion of the Australian Year 12 or equivalent*
  • 18 years of age and above at the time of commencement of the course
  • Successful completion of the language, literary and numeracy (LLN) test and demonstration of competence level as exit level 3 in the Australian Core Skills Framework (ACSF)
  • IELTS Test Score of 5.5 overall (General or Academic)
      or
    • TOEFL iBT Test Score of 46
    • or
    • PTE Academic Test Score of 42
    • or
    • Cambridge English Advanced (CAE) 162
    • or
    • OET Pass Grade C
    • or
    • IELTS test score of 5 or equivalent with at least 10 weeks ELICOS
    • or
    • IELTS test score of 4.5 or equivalent with at least 20 weeks ELICOS
    • or
    • Successful completion of a General English course with an Upper Intermediate outcome
  • You may be exempted to provide evidence of English Language competence if:
    you have studied for 5 years in an English-speaking country.
      or
    • you have completed at least 6 months of a Certificate IV OR higher-level course in an Australian Education Provider under a student visa
    • or
    • You have successfully completed a foundation course in Australia.
    • or
    • You have successfully completed your high School or higher tertiary qualification in English Language
  • Mature age students (22+) will also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the student to meet course. requirements

*Students are required to meet the Department of Home Affairs English language requirements for student visa applications, which may differ from the above course entry requirements

Additional Requirements

  • Digital literacy
    • Should possess basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.

    • Students should be in possession of their own laptops to facilitate the training and assessment. Recommended Laptop requirements: Core i3 Processor, 4 GB of RAM, Operating system; Windows 7 or later version, Screen; 10” or higher, Microsoft Office or Open Office Program, Adobe Reader and Antivirus Program.

Professional Experience Placement (PEP) requirements

  • A National Police Clearance or Australian Federal Police (AFP) Clearance certificate
  • Immunisation is required prior to undertaking ‘Professional Experience Placement’(PEP) in healthcare facilities
  • Please declare in your application if you have a disability, disorder, or if you’re on any medication that’ll require reasonable adjustments to fulfil these requirements.
  • Working with Children Check: Student may have the opportunity to work with patients under the age of 18. However, before Student can be allowed contact with these minors Student needs to obtain a Working with Children (WWC) Check
  • Physical requirements that are necessary to pass the course objectives are:
    • Strength: To assist with lifting and transferring a client, and perform CPR
    • Mobility: To bend, stoop, and bend down to the floor; ability to move around rapidly; and to move in small, confined spaces
    • Hearing: To hear through the stethoscope to discriminate sounds; to hear cries for help; to hear alarms on equipment and emergency signals; and various overhead pages
    • Vision: To make physical assessments of client and equipment
    • Communication: To communicate in both verbal and written formats; and interact with clients, staff, and faculty supervisors

Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:

  • Theory Assessments (TA)
  • Knowledge Based Assessments (KBA)
  • Simulation Based Assessments (SBA)
  • Professional Experience Placement (PEP)

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

What is a L – Portfolio?

L – Portfolio is a collection of work, skills and interests (evidence) in an electronic format that showcases learning and experience over time.

When you think about your L-Portfolio and the types of evidence that it contains, it is important to think carefully about its purpose and intended audience.

Your L-Portfolio may contain all or some of the following:

  • Files of various formats (text, pictures, video, etc.)
  • Evidence related to courses taken, programs of study, etc.
  • Writing samples (which might include several drafts to show development and improvement)
  • Projects prepared for class or extracurricular activities
  • Evidence of creativity and performance
  • Evidence of extracurricular or co-curricular activities, including examples of leadership
  • Evaluations, analysis and recommendations

Uses of L-Portfolio

Recognition of Prior Learning application:

Our RPL tool is in the form of an L-Portfolio, and allows students to put on record all their life experiences, interests and skills. Not only will their academic achievement be listed out, but also any life experiences that could potentially be taken into account for extra credit as Recognition of Prior Learning. For instance, an individual who has taken care of his or her bedridden parent has already gained valuable caregiver experience, which could be chalked up against practical expertise and added to their resume.

This L-Portfolio could be sent to employers when applying for work, to universities while applying for extra credits through RPL, or in any other ways to market their expertise.

Showcase/Professional L Portfolios

These L-Portfolios are used as a way to demonstrate (showcase) the highlights of a student’s academic and professional career.

Learning Portfolios

These portfolios are typically created by a student as part of a course as a way to demonstrate learning and the learning process. These portfolios are often shared with other students to elicit peer feedback. Learning portfolios support the idea of formative feedback as an essential part of the learning process.

  1. Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
  2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
  3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
  4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
  5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.

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Academic team for Diploma of Practice Management

Lalita Prasad

Designation: Trainer / Assessor

Email : lalita.prasad@healthcareers.edu.au

View Profile

Danica Marie Gapunuan

Designation: Clinical Simulation Officer

Email : danica@hci.edu.au

Dipika Shrestha

Designation: Tutor/ Clinical Simulation Officer

Email : dipika@hci.edu.au

Dr Shisir Prasad Manandhar

Designation: Academic Director

Email : shisir@healthcareers.edu.au

View Profile

Linda Pick King Wong

Designation: National Placement Coordinator

Email : linda@ihna.edu.au

Maha M.Kabil

Designation: Clinical Simulation Officer

Email : maha@hci.edu.au

Poorvi Patel

Designation: Course Manager

Email : poorvi@hci.edu.au

Anto Joy Manelil

Designation: National Training Manager

Email : anto@healthcareers.edu.au

Awards Received by IHNA

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Acknowledgement

IHNA acknowledges the Traditional Owners of the country throughout Australia and recognises their continuing connection to land, waters, and culture.
We pay our respects to their Elders past, present and emerging.