HLT33115 – Certificate III in
Health Services Assistance

The Certificate III in Health Services Assistance equips individuals with the foundational skills to support healthcare professionals in various settings, including hospitals and aged care facilities. This course covers assisting with patient care, infection control, and working effectively in healthcare teams. Graduates are prepared for roles like Health Services Assistant, providing essential support in nursing and healthcare environments.

• Reputation for Excellence:

  IHNA is a leading provider of healthcare education, known for its strong emphasis on high-quality training and practical, industry- relevant skills. It is recognised for delivering competency-based learning aligned with the latest healthcare trends

• State-of-the-Art Facilities:

  IHNA’s campuses are equipped with cutting-edge simulation labs and modern training facilities, providing students with hands-on experience in environments that mirror real healthcare settings. These facilities enhance the learning experience by fostering practical skills in a controlled and supportive environment

• Flexible Learning Options:

  With blended delivery modes, IHNA allows students to balance their studies with personal and professional commitments. The combination of online learning and hands-on practical training helps to ensure students can learn at their own pace

• Comprehensive Student Support:

  IHNA offers dedicated student support services, including 24/7 access to online resources, personalised guidance, and career support, helping students to navigate their academic journey and transition smoothly into the workforce

• Industry Connections:

  IHNA’s strong ties with industry leaders provide students with networking opportunities and exposure to real-world healthcare environments, enhancing job readiness upon graduation

15 units of competency are required for this qualification.

• 7 core units
• 8 elective units

CORE UNITS

CHCCOM005	Communicate and work in health or community services
CHCDIV001	Work with diverse people
HLTAAP001	Recognise healthy body systems
HLTINF006	Apply basic principles and practices of infection prevention and control
HLTWHS001	Participate in workplace health and safety
BSBMED301	Interpret and apply medical terminology appropriately
BSBWOR301	Organise personal work priorities and development

ELECTIVE UNITS

CHCCCS002	Assist with movement
CHCCCS020	Respond effectively to behaviours of concern
CHCCCS026	Transport individuals
HLTFSE001	Follow basic food safety practices
HLTFSE002	Provide ward or unit based food preparation and distribution services
CHCCCS012	Prepare and maintain beds
CHCCCS015	Provide individualised support
HLTHSS003	Perform general cleaning tasks in a clinical setting

IHNA recomend all enrolling students to have the below learning resources that will support their learning process.

• Interactive Learning
• Learners Guides – Unit Study Guide
• Handouts
• Presentations (PPT)
• References – LibGuide
• Discussion Forum – Online Discussion forum

Resources for skill development

• Simulated environment that reflects workplace conditions
• A suitable workplace for practical placement, e.g. aged care, home and community, disability or community service organization which ever is applicable

• Care assistant
• Assistant in nursing
• Personal care assistant
• Care service employees
• Care worker
• Personal care giver
• Nursing assistant
• Personal care worker

Melbourne Campus

Perth Campus

Sydney Campus

Campus Tour Video

• Perth
• Sydney
• Heidelberg
• Melbourne
• Brisbane

BLENDED

(Blended: online real time theory tutorials with on campus skills training in a simulation environment)

The course is provided through teacher led classroom mode delivery. It will be delivered and assessed over 660 hours which will include theory (20 contact hours per week), self-paced structured learning as per the session plan, simulation training and assessment and 80 hours of work-based training / professional experience placement (PEP).

Besides the above structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.

The simulation training is for review of the learning activities, practicing communication, work-based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.

Students are required to attend 20 contact hours per week physically at the campus and professional experience placements.

20 contact hours will be delivered through synchronised online learning which includes on- campus simulation based training and Professional experience placement.

Besides the above structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.

The delivery mode is subject to your eligibility to access state funding requirements and other conditions, please contact our admissions consultants to know more.

Professional Experience Placement (PEP) is an essential component of some of the units of this qualification. Students will commence the 80 hours of placement (PEP) upon completing all theory assessments including simulation-based assessments (SBA). During the PEP, students will apply the required essential knowledge and skills to demonstrate competency for each unit of this qualification.

Each student will work in pairs with a buddy staff member under the supervision of the workplace supervisor at the PEP facility.

An IHNA trainer and assessor will monitor the student’s progress during the PEP. All PEPs are arranged by IHNA. Students may arrange PEP by themselves if preferred, as agreed with and in consultation with, the course coordinator.

Note: Where a student breaches the PEP requirements as stated in the Entry Requirements, they could be excluded from their PEP. IHNA will not be responsible for any such exclusion.

There are no pre-requisites or any other training package entry requirements for this course.

IHNA Admission Requirements

IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

• Applicants are required to be 18 years’ old
• In addition, all the applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators to enroll for this qualification (issued within the last 12 months from the time of admission).

Language, Literacy, Numeracy and Digital (LLND)

All IHNA students must complete the Language, Literacy, Numeracy, and Digital (LLND) assessment to ensure that students meet the necessary requirements for successfully undertaking the course. IHNA administers the LLND test to evaluate each student’s suitability.

• A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate (AFP).
• WWCC
• IHNA highly recommends students to complete the immunization process before the Professional Experience Placement start date as some facilities will not provide placement to student without immunisation.

It is also essential for the student to possess basic computer skills. Aboriginal and Torres Strait Islanders are encouraged to apply.

Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:

• Knowledge Based Assessments (KBA)
• Simulation Based Assessments (SBA)
• Professional Experience Placement (PEP)

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

What is a L – Portfolio?

L – Portfolio is a collection of work, skills and interests (evidence) in an electronic format that showcases learning and experience over time.

When you think about your L-Portfolio and the types of evidence that it contains, it is important to think carefully about its purpose and intended audience.

Your L-Portfolio may contain all or some of the following:

• Files of various formats (text, pictures, video, etc.)
• Evidence related to courses taken, programs of study, etc.
• Writing samples (which might include several drafts to show development and improvement)
• Projects prepared for class or extracurricular activities
• Evidence of creativity and performance
• Evidence of extracurricular or co-curricular activities, including examples of leadership
• Evaluations, analysis and recommendations

Uses of L-Portfolio

Recognition of Prior Learning application:

Our RPL tool is in the form of an L-Portfolio, and allows students to put on record all their life experiences, interests and skills. Not only will their academic achievement be listed out, but also any life experiences that could potentially be taken into account for extra credit as Recognition of Prior Learning. For instance, an individual who has taken care of his or her bedridden parent has already gained valuable caregiver experience, which could be chalked up against practical expertise and added to their resume.

This L-Portfolio could be sent to employers when applying for work, to universities while applying for extra credits through RPL, or in any other ways to market their expertise.

Showcase/Professional L Portfolios

These L-Portfolios are used as a way to demonstrate (showcase) the highlights of a student’s academic and professional career.

Learning Portfolios

These portfolios are typically created by a student as part of a course as a way to demonstrate learning and the learning process. These portfolios are often shared with other students to elicit peer feedback. Learning portfolios support the idea of formative feedback as an essential part of the learning process.

1. Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.