This qualification reflects the role of individuals who work in a senior operational or team leading role in health administration. Health Administration Workers complete a wide range of administrative and operational tasks under direct or indirect supervision.To complete this course satisfactorily, the student must have completed at least 16 hours of mandatory work placement as detailed in the Assessment Requirements of the units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Course Duration : | 6 Months |
AQF Level : | 4 |
Professional Experience Placement (PEP): |
16 Hours |
Mode of Delivery : | Blended / Hybrid |
Delivery Locations : | Melbourne, Sydney, Perth, Brisbane |
IHNA Policies, Procedures & Forms | |
Check this course currency on the National Register of VET |
“This training is delivered with Victorian and Commonwealth Government Funding”
The Certificate IV in Health Administration equips individuals with the skills to provide leadership in health administrative roles. The course covers areas such as managing patient records, healthcare compliance, leadership in a health setting, and workplace safety. Graduates are prepared for roles such as Senior Administrative Officer or Health Office Manager, where they will be responsible for overseeing day-to-day operations in healthcare facilities.
The course includes a total of 15 units of competency which comprise:
BSBMED305 | Apply the principles of confidentiality, privacy and security within the medical environment |
CHCCCS020 | Respond effectively to behaviours of concern |
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
HLTADM010 | Facilitate a coordinated approach to client care |
HLTCCD003 | Use medical terminology in health care |
HLTINF007 | Implement and monitor infection prevention and control standards, policies and procedures. |
HLTWHS003 | Maintain Work Health and Safety |
BSBOPS504 | Manage business risk |
CHCPRP003 | Reflect on and improve own professional practice |
HLTADM011 | Manage health billing and accounting system |
BSBOPS404 | Implement customer service strategies |
HLTADM008 | Administer and coordinate Telehealth services |
BSBLDR414 | Lead team effectiveness |
* Work completed in Self Directed Learning time will be reviewed by an assessor
With Certificate IV in Health Administration qualification in hand, graduates of the course will be able to work as a/an:
The total tuition cost for domestic students for the HLT47321 – Certificate IV in Health Administration
Full Fees – $3,500 (Easy Payment Options Available)
State | Fees | Funding |
Victoria | AUD $3,500 | If the student is eligible, for Government funding, student pays: $0*# |
*This training is delivered with Victorian and Commonwealth Government Funding
#The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees
**To know more about your eligibility Click here
To know more about the IHNA Fees & Charges, click here
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For any questions or concerns related to payments or account details, students should reach out to IHNA directly through official contact channels (accounts@ihna.edu.au) to ensure the highest level of security and privacy.
Melbourne Campus |
Perth Campus |
Sydney Campus |
Brisbane Campus |
The Blended mode of delivery of theory and simulation-based training will be achieved mostly through virtual classrooms and professional experience placement (PEP) at relevant workplaces.
The blended mode of delivery will accommodate students across Australia
Simulation based training and assessment will be conducted online and/or through a real time video streaming. Face-to-face simulation-based training and assessment may be conducted if required
Modules will be delivered through IHNA LMS, and students will be expected to complete the formative assessments as part of the learning process.
Educators will share information referencing to online books and videos recommended for the course and instruct students to complete exercises and post in discussion forums created in LMS. Educators can review and provide feedback for the activities/posts in real-time or later.
Simulation assessments may be arranged upon completing theoretical aspects of the units within a study period.
Students can commence the Professional Experience Placement after completing Simulation-Based Assessments satisfactorily.
The course includes 16 hours of Professional Experience Placement (PEP).
Trainers/ Assessors or delegates will visit the PEP venue to observe students in the workplace environment and complete the observation checklist. Feedback of student participation and initiative will be taken from the workplace supervisor
Professional Experience Placement (PEP) is an essential component of some
of the units of this course. Students will complete the 16 hours of
placement (PEP) upon completing theory and simulation-based assessments
(SBA) of the corresponding units. During the PEP, students will apply
the required essential knowledge and skills to demonstrate competency
for two units of this course.
Each student will work with a workplace supervisor during the PEP.
An IHNA trainer and assessor will monitor the student’s progress during
practical placement. Students may arrange PEP by themselves, if
preferred, as agreed with and in consultation with, the course
coordinator.
There are no formal entry requirements for this course; however, applicants should demonstrate ability to perform tasks as required by the industry. This includes that you have:
*Mature age students (22+) may also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the applicant to meet course requirements.
#Students below 18 years of age should have consent from their parents prior to getting enrolment in any courses.
All IHNA students must complete the Language, Literacy, Numeracy, and Digital (LLND) assessment to ensure that students meet the necessary requirements for successfully undertaking the course. IHNA administers the LLND test to evaluate each student’s suitability.
Where a student breaches the above requirements, they could be excluded from their practical placements which may result in unsuccessful completion of the course.
Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:
With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.
We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.
If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.
Call us on 1800 22 52 83 for any questions regarding your application.
IHNA acknowledges the Traditional Owners of the country throughout Australia and recognises their continuing connection to land, waters, and culture.
We pay our respects to their Elders past, present and emerging.