The Certificate IV in Health Administration equips individuals with the skills to provide leadership in health administrative roles. The course covers areas such as managing patient records, healthcare compliance, leadership in a health setting, and workplace safety. Graduates are prepared for roles such as Senior Administrative Officer or Health Office Manager, where they will be responsible for overseeing day-to-day operations in healthcare facilities.

• Flexible Learning: Online theory classes with on-campus simulation workshops.
• Assured Placement: Gain hands-on experience with professional placements.
• Monthly Intakes: Enrol anytime with flexible start dates.
• Comprehensive Student Support: 24/7 access to resources, personalised guidance, and career support.
• Industry Connections: Network with healthcare leaders and gain real-world exposure.
• State-of-the-Art Facilities: Train with the latest equipment in modern learning environments

The course includes a total of 15 units of competency which comprise:

• 9 core units
• 6 elective units

CORE UNITS

BSBMED305	Apply the principles of confidentiality, privacy and security within the medical environment
CHCCCS020	Respond effectively to behaviours of concern
CHCCOM005	Communicate and work in health or community services
CHCDIV001	Work with diverse people
CHCLEG001	Work legally and ethically
HLTADM010	Facilitate a coordinated approach to client care
HLTCCD003	Use medical terminology in health care
HLTINF007	Implement and monitor infection prevention and control standards, policies and procedures.
HLTWHS003	Maintain Work Health and Safety

ELECTIVE UNITS

BSBOPS504	Manage business risk
CHCPRP003	Reflect on and improve own professional practice
HLTADM011	Manage health billing and accounting system
BSBOPS404	Implement customer service strategies
HLTADM008	Administer and coordinate Telehealth services
BSBLDR414	Lead team effectiveness

With Certificate IV in Health Administration qualification in hand, graduates of the course will be able to work as a/an:

• Health Administration Supervisor
• Senior Clerk
• Executive Assistant
• Ward Clerk
• Front Office and reception duties
• Assistant to Practice Manager
• General Office Help

Melbourne Campus

Perth Campus

Sydney Campus

Brisbane Campus

Campus Tour Video

• Perth
• Sydney
• Heidelberg
• Melbourne CBD
• Brisbane

BLENDED

The Blended mode of delivery of theory and simulation-based training will be achieved mostly through virtual classrooms and professional experience placement (PEP) at relevant workplaces.

The blended mode of delivery will accommodate students across Australia

Simulation based training and assessment will be conducted online and/or through a real time video streaming. Face-to-face simulation-based training and assessment may be conducted if required

Modules will be delivered through IHNA LMS, and students will be expected to complete the formative assessments as part of the learning process.

Educators will share information referencing to online books and videos recommended for the course and instruct students to complete exercises and post in discussion forums created in LMS. Educators can review and provide feedback for the activities/posts in real-time or later.

Simulation assessments may be arranged upon completing theoretical aspects of the units within a study period.

Students can commence the Professional Experience Placement after completing Simulation-Based Assessments satisfactorily.

The course includes 16 hours of Professional Experience Placement (PEP).

Trainers/ Assessors or delegates will visit the PEP venue to observe students in the workplace environment and complete the observation checklist. Feedback of student participation and initiative will be taken from the workplace supervisor

Professional Experience Placement (PEP) is an essential component of some of the units of this course. Students will complete the 16 hours of placement (PEP) upon completing theory and simulation-based assessments (SBA) of the corresponding units. During the PEP, students will apply the required essential knowledge and skills to demonstrate competency for two units of this course.

Each student will work with a workplace supervisor during the PEP.

An IHNA trainer and assessor will monitor the student’s progress during practical placement. Students may arrange PEP by themselves, if preferred, as agreed with and in consultation with, the course coordinator.

Note: Where a student breaches the PEP requirements as stated in the Entry Requirements, they could be excluded from their PEP. IHNA will not be responsible for any such exclusion.

There are no formal entry requirements for this course; however, applicants should demonstrate ability to perform tasks as required by the industry. This includes that you have:

IHNA Admission Requirements

• 16 years of age and above at the time of commencement of the course*
• Successful completion of an Australian Year 11 course or equivalent.

^*Mature age students (22+) may also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the applicant to meet course requirements.

^#Students below 18 years of age should have consent from their parents prior to getting enrolment in any courses.

Language, Literacy, Numeracy and Digital (LLND)

All IHNA students must complete the Language, Literacy, Numeracy, and Digital (LLND) assessment to ensure that students meet the necessary requirements for successfully undertaking the course. IHNA administers the LLND test to evaluate each student’s suitability.

Digital literacy

• Basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.
• Having own computer (desktop or laptop) to facilitate the training and assessment.

Professional Experience Placement (PEP) requirements

• A satisfactory National Police Clearance (NCC) or Australian Federal Police (AFP) Clearance certificate
• Required immunisation
• Working with Children Check (WWCC)
• Students must declare a disability or disorder (if any), or if they are on any medication which may require reasonable adjustments.

Where a student breaches the above requirements, they could be excluded from their practical placements which may result in unsuccessful completion of the course.

Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:

• Theory Assessments (TA)
• Simulation Based Assessments (SBA)
• Professional Experience Placement (PEP)

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

1. Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.