The BSB40520 – Certificate IV in Leadership and Management course provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management.
This qualification reflects the role of individuals working in managerial and supervisory roles in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others, apply solutions to predictable and unpredictable problems, analyse and evaluate information from a variety of sources.
By undertaking this course, you will learn a variety of skills and content, including but not limited to:
Course Duration : | 6 Months |
AQF Level : | 4 |
Professional Experience Placement (PEP): | NIL |
Mode of Delivery : | Online |
Delivery Locations: | Melbourne, Sydney, Perth |
IHNA Policies, Procedures & Forms | |
Check this course currency on the National Register of VET |
The Certificate IV in Leadership and Management provides individuals with the skills to step into supervisory or leadership roles across various industries. This course focuses on critical areas such as communication, team leadership, problem-solving, and operational planning. It is designed for those looking to develop their management capabilities and lead teams effectively, preparing graduates for roles like Supervisor, Coordinator, or Team Leader.
12 units are required for the award for this qualification including:
BSBLDR411 | Demonstrate leadership in the workplace |
BSBXCM401 | Apply communication strategies in the workplace |
BSBOPS404 | Implement customer service strategies |
BSBLDR413 | Lead effective workplace relationships |
BSBXTW401 | Lead and facilitate a team |
BSBPEF502 | Develop and use emotional intelligence |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
BSBLDR521 | Lead the development of diverse workforces |
BSBOPS403 | Apply business risk management processes |
BSBCMM412 | Lead difficult conversations |
BSBSTR502 | Facilitate continuous improvement |
BSBOPS402 | Coordinate business operational plans |
Pathways from this qualification
Graduates may progress to higher level qualifications within and/or across the Management sector.
Occupational titles may include:
The total tuition cost for domestic students for the BSB40520 – Certificate IV in Leadership and Management is:
State | Funding |
Victoria | If the student is eligible, for Government funding, student pays: $0* |
Western Australia | Check with us for Domestic Scholarships |
New South Wales | Check with us for Domestic Scholarships |
To know more about the IHNA Fees & Charges, click here.
We would like to inform you about a recent surge in cyber scams. Your security is of utmost importance to us, and we want to ensure that you stay safe from potential threats.
Scammers have been employing sophisticated tactics to deceive individuals and steal sensitive information. It’s essential to be vigilant and cautious when dealing with online communications and transactions.
For IHNA’s students, it’s good to know that IHNA’s bank account details are not shared through email. Instead, the information is accessible through the secure Student Hub under Student Invoice & Payment. This method ensures that only authorised users with secure login credentials can access and view the information.
Additionally, making payments through the IHNA website provides another secure option for transactions, ensuring that personal and financial details are handled in a safe and protected environment.
For any questions or concerns related to payments or account details, students should reach out to IHNA directly through official contact channels (accounts@ihna.edu.au) to ensure the highest level of security and privacy.
Melbourne Campus |
Perth Campus |
Sydney Campus |
How we deliver this course, are a combination of online and on campus delivery.
ONLINE20 contact hours per week will be delivered through synchronised Online learning and simulation based training.
Online mode of delivery of theory and simulation-based training will be achieved mostly through virtual classrooms.
Besides the above structured learning, students are advised that they will be required to do approximately 10 hours per week of unstructured learning.
There are no formal entry requirements for this qualification, however applicants should demonstrate ability to perform task as required by the industry.
*Aboriginal and Torres Strait islanders’ students are encouraged to apply.
All IHNA students must complete the Language, Literacy, Numeracy, and Digital (LLND) assessment to ensure that students meet the necessary requirements for successfully undertaking the course. IHNA administers the LLND test to evaluate each student’s suitability.
The course is assessed using the following 3 methods.
The questions or knowledge-based assessments are made up of a series of relevant short to medium length questions and multiple-choice options for learners to respond.
The projects assessments require learners to respond to relevant scenarios, case studies and tasks. These can include, writing short or medium length reports or proposals. Analysing data and preparing reports. Templates are provided to assist learners to write policies and produces. Composing appropriate business style emails, preparing notes for meetings, presentations and reflecting on the learning.
The simulation assessments are supervised, in-class or online (real time) simulated activities consisting of various methods.
They may include the following: Group and individual projects, role plays, individual and group activities including presentations.
With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.
We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.
If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.
L – Portfolio is a collection of work, skills and interests (evidence) in an electronic format that showcases learning and experience over time.
When you think about your L-Portfolio and the types of evidence that it contains, it is important to think carefully about its purpose and intended audience.
Your L-Portfolio may contain all or some of the following:
Recognition of Prior Learning application:
Our RPL tool is in the form of an L-Portfolio, and allows students to put on record all their life experiences, interests and skills. Not only will their academic achievement be listed out, but also any life experiences that could potentially be taken into account for extra credit as Recognition of Prior Learning. For instance, an individual who has taken care of his or her bedridden parent has already gained valuable caregiver experience, which could be chalked up against practical expertise and added to their resume.
This L-Portfolio could be sent to employers when applying for work, to universities while applying for extra credits through RPL, or in any other ways to market their expertise.
Showcase/Professional L Portfolios
These L-Portfolios are used as a way to demonstrate (showcase) the highlights of a student’s academic and professional career.
Learning Portfolios
These portfolios are typically created by a student as part of a course as a way to demonstrate learning and the learning process. These portfolios are often shared with other students to elicit peer feedback. Learning portfolios support the idea of formative feedback as an essential part of the learning process.
Call us on 1800 22 52 83 for any questions regarding your application.
IHNA acknowledges the Traditional Owners of the country throughout Australia and recognises their continuing connection to land, waters, and culture.
We pay our respects to their Elders past, present and emerging.