BSB40520 – Certificate IV in Leadership and Management

The Certificate IV in Leadership and Management provides individuals with the skills to step into supervisory or leadership roles across various industries. This course focuses on critical areas such as communication, team leadership, problem-solving, and operational planning. It is designed for those looking to develop their management capabilities and lead teams effectively, preparing graduates for roles like Supervisor, Coordinator, or Team Leader.

• Flexible Learning: Online theory classes with on-campus simulation workshops.
• Monthly Intakes: Enrol anytime with flexible start dates.
• Comprehensive Student Support: 24/7 access to resources, personalised guidance, and career support.
• Industry Connections: Network with healthcare leaders and gain real-world exposure.
• State-of-the-Art Facilities: Train with the latest equipment in modern learning environments

12 units are required for the award for this qualification including:

BSBLDR411	Demonstrate leadership in the workplace
BSBXCM401	Apply communication strategies in the workplace
BSBOPS404	Implement customer service strategies
BSBLDR413	Lead effective workplace relationships
BSBXTW401	Lead and facilitate a team
BSBPEF502	Develop and use emotional intelligence
BSBWHS411	Implement and monitor WHS policies, procedures and programs
BSBLDR521	Lead the development of diverse workforces
BSBOPS403	Apply business risk management processes
BSBCMM412	Lead difficult conversations
BSBSTR502	Facilitate continuous improvement
BSBOPS402	Coordinate business operational plans

Pathways from this qualification

Graduates may progress to higher level qualifications within and/or across the Management sector.

• Diploma of Leadership and management
• Diploma of Practice management
• Diploma of Community Services (Case Management)

Occupational titles may include:

• Frontline Sales Manager
• Team Leader
• Production Supervisor
• Assisting Manager
• Distribution Centre Supervisor
• Supervisor
• Warehouse Team Leader
• Sales Team
• Manager
• Line Manager
• Coordinator (Business Operations)

Melbourne Campus

Perth Campus

Sydney Campus

Campus Tour Video

• Perth
• Sydney
• Heidelberg
• Melbourne CBD

How we deliver this course, are a combination of online and on campus delivery.

ONLINE

20 contact hours per week will be delivered through synchronised Online learning and simulation based training.

Online mode of delivery of theory and simulation-based training will be achieved mostly through virtual classrooms.

Besides the above structured learning, students are advised that they will be required to do approximately 10 hours per week of unstructured learning

There are no formal entry requirements for this qualification, however applicants should demonstrate ability to perform task as required by the industry.

IHNA Admission Requirements

• 16 years of age and above at the time of commencement of the course.
• Successful completion of an Australian Year 10 qualification or equivalent.
• In addition to meeting the academic requirements applicants must demonstrate their competence in literacy and numeracy levels in an Australian Core Skills Framework (ACSF) at exit Level 3 and participate in a pre-training review when enrolling into the course.
• Mature age students (22+) will also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the student to meet course requirements.

^*Aboriginal and Torres Strait islanders’ students are encouraged to apply.

Language, Literacy, Numeracy and Digital (LLND)

All IHNA students must complete the Language, Literacy, Numeracy, and Digital (LLND) assessment to ensure that students meet the necessary requirements for successfully undertaking the course. IHNA administers the LLND test to evaluate each student’s suitability.

Digital Literacy

• Should possess basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.
• Students should be in possession of their own laptops to facilitate the training and assessment.

The course is assessed using the following 3 methods.

• Questions
• Projects
• Simulations

The questions or knowledge-based assessments are made up of a series of relevant short to medium length questions and multiple-choice options for learners to respond.

The projects assessments require learners to respond to relevant scenarios, case studies and tasks. These can include, writing short or medium length reports or proposals. Analysing data and preparing reports. Templates are provided to assist learners to write policies and produces. Composing appropriate business style emails, preparing notes for meetings, presentations and reflecting on the learning.

The simulation assessments are supervised, in-class or online (real time) simulated activities consisting of various methods.

They may include the following: Group and individual projects, role plays, individual and group activities including presentations.

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

What is a L – Portfolio?

L – Portfolio is a collection of work, skills and interests (evidence) in an electronic format that showcases learning and experience over time.

When you think about your L-Portfolio and the types of evidence that it contains, it is important to think carefully about its purpose and intended audience.

Your L-Portfolio may contain all or some of the following:

• Files of various formats (text, pictures, video, etc.)
• Evidence related to courses taken, programs of study, etc.
• Writing samples (which might include several drafts to show development and improvement)
• Projects prepared for class or extracurricular activities
• Evidence of creativity and performance
• Evidence of extracurricular or co-curricular activities, including examples of leadership
• Evaluations, analysis and recommendations

Uses of L-Portfolio

Recognition of Prior Learning application:

Our RPL tool is in the form of an L-Portfolio, and allows students to put on record all their life experiences, interests and skills. Not only will their academic achievement be listed out, but also any life experiences that could potentially be taken into account for extra credit as Recognition of Prior Learning. For instance, an individual who has taken care of his or her bedridden parent has already gained valuable caregiver experience, which could be chalked up against practical expertise and added to their resume.

This L-Portfolio could be sent to employers when applying for work, to universities while applying for extra credits through RPL, or in any other ways to market their expertise.

Showcase/Professional L Portfolios

These L-Portfolios are used as a way to demonstrate (showcase) the highlights of a student’s academic and professional career.

Learning Portfolios

These portfolios are typically created by a student as part of a course as a way to demonstrate learning and the learning process. These portfolios are often shared with other students to elicit peer feedback. Learning portfolios support the idea of formative feedback as an essential part of the learning process.

1. Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.